General Discussion Forum2

I received a damaged or defected item. What do I do?
我收到的眼镜上有瑕疵。请问我可以怎么做呢?

I have trouble using the website.
我不能正常使用你们的网站。

What is your Returns Policy?
我可以办理退货吗?

What is your Exchange Policy?
我可以办理换货吗?

I received a wrong item. What do I do?
我收到的眼镜不是我向你们订购的眼镜。请问我可以怎么做呢?

Do you ship internationally? How long does it usually take for the parcel to arrive?
请问你们可以把眼镜寄到韩国以外的国家吗? 请问我大概什么时候可以收到包

I need to change my order or shipping information.
我想要更改我的订单或送货地址。

The product I would like to order is out of stock, will it be back in stock?
我想购买的产品标示为没有库存或售罄。请问这个产品还会进货吗?

What payment methods do you accept?
请问你们接受什么类型的付款方式?

General Discussion Forum2

Subject	Do you ship internationally? How long does it usually take for the parcel to arrive? 请问你们可以把眼镜寄到韩国以外的国家吗? 请问我大概什么时候可以收到包
Writer	MUZIK
Date	2016-04-12 18:27:58
Read	240
Grade

Q. Do you ship internationally? How long does it usually take for the parcel to arrive?

A. Yes, we do. We ship our eyewear worldwide via EMS. For the estimated delivery time, please refer to the table below:

No.	Country 国家	Estimated Delivery Time 预估寄送时间
1	Australia 澳大利亚	3 - 5 Business Days 3到5个工作天
2	China 中国	3 - 5 Business Days 3到5个工作天
3	France 法国	4 - 6 Business Days 4到6个工作天
4	Hong Kong 香港	2 - 4 Business Days 2到4个工作天
5	Japan 日本	2 - 4 Business Days 2到4个工作天
6	Macau 澳門	3 - 5 Business Days 3到5个工作天
7	Malaysia 马来西亚	3 - 5 Business Days 3到5个工作天
8	Singapore 新加坡	1 - 3 Business Days 1到3个工作天
9	Spain 西班牙	4 - 6 Business Days 4到6个工作天
10	Thailand 泰国	2 - 4 Business Days 2到4个工作天
11	United Kingdom 英国	4 - 6 Business Days 4到6个工作天
12	United States 美国	4 - 6 Business Days 4到6个工作天
13	Vietnam 越南	3 - 5 Business Days 3到5个工作天